Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (217) 367-4066 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Please enter the primary phone number on your sales ticket or the ticket number in the upper right hand corner adding a 0 (zero) to the end and click the find button. The system will locate the truck and give you detailed information about your delivery time as well as the product being delivered. This search feature will only be available the day of your delivery. Should you have any difficulty using the system, please call the store at 217-367-4066 and we will be able to assist you. Thank you from The Carter's Furniture Team!